SMS terms and conditions.
What text messages from this practice are for, how to start them, and how to stop them.
Last updated: September 14, 2026
The program
Fresh Psychological Beginnings LLC uses text messaging to reach people who have contacted the practice. Messages are informational and transactional, limited to scheduling, appointment confirmations and reminders, and replies to questions you have raised. Some may be sent by automated means.
These are not marketing messages. The practice does not send promotional texts and does not text people who have not contacted it first.
How you opt in
You can opt in three ways: by submitting the contact form on this website, which shows the consent statement right above the Send button; by texting the practice at (773) 917-1117; or by giving your mobile number during a call and agreeing to be contacted by text.
Consent to receive texts is not a condition of any purchase or service. You can ask to be reached by phone or email instead and nothing changes about the care or evaluation you receive.
Message frequency
Message frequency varies. Most messaging is conversational and happens only when you or the practice has something to say, plus appointment reminders where you have asked for them.
Cost
Message and data rates may apply. Your mobile carrier's charges are between you and your carrier. The practice does not charge for text messages.
How to stop
Reply STOP to any message to opt out. You will get one confirmation that no further messages will be sent.
Reply HELP for help, or call (773) 917-1117.
Opting out of texts does not cancel appointments and does not end care. It only stops the text channel.
What not to send by text
Text messaging is not secure and is not monitored around the clock. Do not use it for an emergency and do not send clinical detail or records.
If you are in immediate danger, call 911. If you are in crisis, call or text 988, the Suicide and Crisis Lifeline, which is available 24 hours a day in English and Spanish.
Delivery
Messages depend on your mobile carrier. Carriers are not liable for delayed or undelivered messages, and delivery cannot be guaranteed.
Privacy
Mobile information and text messaging opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. See the privacy policy.
Contact
Fresh Psychological Beginnings LLC
3742 N. Newcastle Avenue, Chicago, IL 60634
(773) 917-1117
info@freshpsychologicalbeginnings.com